FAQ" -> "Frequently Asked Questions
Commonly Asked Questions
We have put together some commonly asked questions
Is coding knowledge required to set up the AI Receptionist?
No! We handle the entire configuration for you, so you don't have to be concerned about anything.
Can the AI technology seamlessly transfer calls to human agents when needed?
Yes, our AI voice agents can efficiently forward calls to human agents either automatically when necessary or upon a customer's request
Is the AI technology capable of automating appointment booking and reminders?
Absolutely, our AI technology can handle appointment booking and reminders with human-like interaction by integrating with live calendars, ensuring no missed appointments
What industries can benefit from the 24/7 customer support provided by the AI receptionists?
Industries such as dental clinics, beauty salons, home services, and any business requiring continuous customer support with zero wait time can benefit from our AI agents
Is it possible for the AI Receptionist to do cold calling or telemarketing?
Absolutely NOT! The AI Receptionist can only answer incoming calls.
Additionally, cold calling or telemarketing using AI or automated systems is heavily regulated under U.S. law. The Telephone Consumer Protection Act (TCPA) strictly prohibits the use of automated systems or prerecorded messages to contact individuals without their prior express consent. Violating these laws can result in significant penalties, including fines of up to $1,500 per violation.
Our service is fully compliant with U.S. legislation, ensuring that the AI Receptionist is used exclusively for inbound calls, safeguarding both your business and your customers from legal and regulatory risks.
Can the AI Receptionist be customized for specific business needs?
Yes, we can create and customize AI agents tailored to their specific requirements without the need for any coding, ensuring flexibility and adaptability to any business need